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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.


Donald Medeiros

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Donald J. Medeiros Insurance Agency was established in Fall River on Peckham Street back in 1997. Prior to opening the agency’s doors, Donald had been working in the insurance industry at another agency in a nearby town for about 5 years. His ambition to work for himself comes from when he was young when his father, Donald Sr., had opened Flint TV back in the 60s. Young Donald worked for his dad from the time he was 10 years old, putting TV antennas on rooftops. He took over the business at the early age of 18. But as the TV and video retail became very competitive with the larger retailers, Donald decided to make a career change over to insurance sales. He started his agency from the ground up, working countless hours and endless weekends. However, his efforts have clearly paid off, making Donald J. Medeiros Insurance Agency the successful insurance agency as you see it today in its newest location at 154 Rhode Island Avenue, Fall River , Massachusetts.

Donald now enjoys his weekends with his wife, Nicole, spending it out in the great outdoors. In the fall, you will find them hiking in the mountains and the winter, X-Country skiing and snowshoeing on the trails. Between them, they have 3 children, all of which are grown.

Nicole Ouellette-Medeiros

Director of Agency Operations
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Nicole joined the Donald J. Medeiros Insurance Agency team full time back in 2012. She works keeping the agency’s network, computers & phone systems running smoothly, as well behind the scenes day-to-day operations, administration and policies.

Melinda Pedro

Personal Lines Account Representative
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Melinda is a Personal Lines Account Representative as well as our Public Notary. She has been with us since she graduated from Durfee High School. Our customers love Melinda for she greets everyone with a friendly smile and takes the time to help them with any of their questions.

She was born and raised here in Fall River, and it’s where she currently lives with her two dogs, Lexi and Diman. Some of Melinda’s favorite pastimes is going for walks and keeping healthy with exercise and sunshine. She also enjoys spending time with family and friends and loves to travel to New Hampshire for long weekends. She has gone on family trips with her mom and grandmother to Florida and Bermuda and hopes to someday do the same with a family of her own.

Catarina Mendonca Conceicao

Catarina Mendonca Conceicao

Personal Lines Account Representative
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Catarina is a Personal Lines Account Representative. She has joined us a few years ago from Cinderella’s Bakery from which her family owns and Anthony Bourdain personally visited. AZORES!

She was born in Sao Miguel, Azores Portugal and moved here with her parents when she was five years old. She is proud of her Portuguese heritage and visits often for her dad’s family still resides there. Her husband Joao is from the mainland Portugal, where they were married in a beautiful small vineyard. They enjoy traveling, whether it’s a weekend road trip or a long voyage. They like exploring new sceneries and learning about different cultures & heritages. As for hobbies, she loves to cook, read, binge watch a good show, and shop like every other girl. But the tomboy side of her comes out for she is a huge fan of every New England sports team, especially the Patriots.

Quincy Sherman

Quincy Sherman

Personal Lines Account Representative
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Quincy is a Personal Lines Account Representative. She loves the daily challenges and learning new things in the insurance industry. She prides herself on working hard and helping our customers with their inquiries.

Quincy grew up in Fall River and still resides here with her husband, Joey and their two little girls, Madison & Joleigh. Her favorite thing to do is spending time with her family whether it be going to Disney (their favorite place) or hanging around watching the Patriots play football on Sundays.

Tammy DeCamara

Tammy DaCamara

Customer Service Representative
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Tammy is our Customer Service Representative for all of the agency’s customers. If you have any general questions or need assistance, you can contact her.

She grew up in here in Fall River but then moved to Westport when she met her husband, Antonio, back in 2007. They live there now with their 2 beautiful children.

Her favorite pastime is just being around family and good friends, especially outside by the fire pit in the summer months or just playing with the kids. Friday nights are family movie nights and it’s when they all get together after a long week of school and work.

Marie Mello

Marie Mello

Commercial Lines Manager
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Marie is our Commercial Lines Manager. She has been in the insurance industry since 1989. She started out part-time in Personal Lines and worked her way up with numerous designations and education into Commercial Lines very early on.

Marie grew up in Fall River and now resides in Somerset where she has more space to enjoy. Her grown daughter, Alycia, is her world, as she puts it, whom no longer resides with her and is very independent just like her mom. Marie’s favorite things to do consists of outdoor activities like 4-wheeling and visiting her neighbors’ farm animals and spoiling them with treats.

Alison Pilotte

Alison Pilotte

Commercial Lines Representative
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Alison is a Commercial Lines Representative who works side-by-side with Marie on our commercial customers’ auto, business, workers’ compensation packages and more.

She was born and raised in Fall River and currently lives in Swansea with her husband and high school sweetheart, Bert. They share their home with two dogs, Diesel and Max. Her favorite pastime is enjoying spending time with family and friends. She adores living in New England for its’ beauty and change of seasons and enjoying the outdoors with kayaking and going on road trips.

Richard Machado

Broker/Sales Representative
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Richard is one of our agency’s Sales Representatives that can work with you to insure your auto, home/tenants or all aspects of a business.

He was born in Terceira Azores, Portugal and he and his family had moved here to Fall River back in the 1970s. His dad, even though retired, is still a prominent figure in the community. This is where Richard met his wife, Linda and together they have a young daughter, Abby. One of his favorite pastimes is to just get in the car with the family and drive to anywhere, destination unknown. Because of this they are constantly finding new places to visit and different restaurants to enjoy. But he does say that his best road trip was the one he drove his family down to Florida and they visited Disney and Universal Studios.